One thing’s for sure: qualified, quality contractors are hard to come by. That’s why at Mauzy, striving to provide you with the best in innovative, affordable HVAC solutions is only one part of the equation. The most important part is developing a relationship based upon honesty, respect and integrity. The things that, unfortunately, many HVAC contractors simply don’t focus on.
We’d love to be the first choice for all of your HVAC needs, but if you’re still shopping around—please take our advice about finding a contractor you can trust with your comfort—and your family’s safety.
1. Ask for references. Any worthwhile contractor should happily provide references that you can contact via email or by phone. It takes a bit of extra time, but it’s well worth it to get a second (or third) opinion about the HVAC company you’re considering.
2. Check Better Business Bureau ratings. You can find out a great deal about how a company treats its customers from reviewing its Better Business Bureau rating. Ratings take into account (1) time in business, (2) complaint history, and (3) type of business you’re reviewing.
3. Ask for insurance and licensing verification. Rather than taking the company’s word for it, request documentation that supports the HVAC specialist’s qualifications, licensing information and worker’s comp coverage. This information may even be available on the contractor’s website. Hint: If a contractor is hesitant to provide this, run the other direction.
4. Discuss your service need and request a detailed, written quote. While an HVAC company may be able to give you a ballpark figure on a repair or installation, most will want to view heating and cooling equipment in person and provide you with an on-site estimate. Go over the estimate in-depth to ensure that you understand what it covers—and what it doesn’t.
Good luck in your contractor search, and remember—at Mauzy, we adhere to philosophies and values that differentiate us from the others. Our customers always come first, and excellence in craftsmanship and service are our top priorities. Our goal is to deliver quality products and service at the most competitive prices, and we’d love the opportunity to provide you with an energy consultation or HVAC quote, FREE OF CHARGE. Call 619-583-9545 to experience the Mauzy difference today.
This is true that we have to look for good Hvac contractors for our own safety. This is one of the safest ways we have to make.
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